Frequently Asked Questions
Everything you need to know about CANDLE products, orders, and care
Candle Care
How should I burn my candle for the first time?
Allow the candle to burn until the wax melts evenly across the surface, helping prevent tunneling and ensuring a longer lasting burn.
How often should I trim the candle wick?
Trim the wick before every use to about one quarter inch for a cleaner flame, reduced soot, and consistent performance.
How can I make my candle last longer?
Burn your candle for the recommended time, trim the wick regularly, and store it in a cool, dry place.
How should I store unused candles?
Keep candles away from direct sunlight, moisture, and heat to preserve their fragrance, appearance, and overall quality for longer.
Shopping Guide
How do I choose the right candle fragrance?
Select fragrances based on your preference, room size, and desired mood, whether you enjoy fresh, floral, woody, or calming scents.
Are your candles suitable for gifting?
Yes, our candles make thoughtful gifts for birthdays, anniversaries, holidays, housewarming celebrations, and many other memorable occasions throughout the year.
What types of candles do you offer?
We offer a variety of scented, decorative, soy wax, jar, and handcrafted candles designed to suit different styles and preferences.
How can I find the best candle for my home?
Explore our collections based on fragrance, style, size, and purpose to discover candles that perfectly complement your living space.
Safety Tips
Is it safe to leave a candle burning unattended?
No. Always extinguish your candle before leaving the room or sleeping to ensure a safe and worry free experience.
Where should I place a burning candle?
Place candles on a stable, heat resistant surface away from curtains, paper, children, pets, and other flammable household items.
How long should I burn a candle?
For the best results, burn your candle for two to four hours before allowing it to cool completely between uses.
When should I stop using my candle?
Stop burning your candle when about half an inch of wax remains to protect the container and surrounding surfaces from heat.
Still have questions?
Our team is here to help. Reach out and we'll get back to you within 24 hours.